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Question |
What is grout? |
| Answer |
Grout is a mixture of sand, water, and cement or lime that becomes hard like stone. Use in building to hold bricks and stones together used to fill gaps, especially between tiles. |
| Question |
What is regrouting? |
| Answer |
Regrouting is a procedure where all of the grout, between tiles, is removed by hand by individually scraping out each grout line. Replacing the old grout, with new grout, and leave your shower looking as new as possible. |
| Question |
When should I regrout? |
Answer |
When grout becomes moldy or filled with mildew, the only way to completely get rid of it is to remove Mildew lives inside the grout. If not completely removed, it will just grow back again.
If you suspect leakage or see water stains on the ceiling below the bathroom. Leakage is due to missing grout or caulk and not a plumbing problem. Even tiny holes, or hairline cracks, can cause major problems. A grout specialist can easily assess the condition of your grout and whether or not it is likely to be the cause of leaks. Regrouting can save you from having to spend thousands of dollars remodeling your bathroom. Leaks, left unchecked, will eventually result in rotted wallboard behind the tiles.
If you cannot get it clean no matter what you do, it is best to regrout.
If a few tiles are loose, but not all we can reset and then regrout. |
| Question |
How long does regrouting take? |
| Answer |
For an average sized shower, the process takes 5 to 7 hours. A few things can extend this time:
- Heavy mildew that needs to be scraped, even from chrome
- The window/door caulk was used originally instead of bath/shower caulk.
- Tiles are covered in soap residue.
Tiles fall off and need to be repaired. (Regrouting will not loosen tiles. Tiles will only come off during regrouting if they were already separated from the wallboard and being held by grout alone.) |
| Question |
How long will the new grouts last? |
| Answer |
With proper maintenance, it will last a very long time. We show you the proper way to care for grout so it lasts for many years. Heavy bleaching agents like the kinds most people use on a daily basis, ARE NOT good for grout and eventually eat it away. |
| Question |
Should I seal the grout? |
| Answer |
We recommend sealing grout. It helps to keep it cleaner and resists mildew. We can show you how to do this or we can do it for you. This is normally done after your shower has been regrouted. You have to wait at least 48 hours for the new grout to cure. |
| Question |
How long do I have to wait to use my shower after a regrout? |
| Answer |
Ideally you would wait 48 hours. Often, this is not possible. It is okay to use your shower the following day. |
| Question |
I have a few missing tiles I need fixed. Why can't I find tiles to match the rest? |
| Answer |
Just like carpeting, and other home decor items, tile colors were created to match what was popular at the time. These colors may not be being reproduced now and will be impossible to find. We will try to use the tiles that have fallen off. Sometimes this is not possible. Depending on where the tiles are missing from, you may be able to get away with strategically placing decorative tiles in these areas. |
| Question |
Do you clean floor grout? |
| Answer |
Yes, we do and on the same day we seal it for you too. This is something that is often neglected by the original installer. Floors need to be sealed. Cleaning floor grout is not only necessary but can make a dramatic difference in the look of your home. Usually you need the stain seal process from The Group Expert to keep it last longer. |
| Question |
Do you warranty your work? |
| Answer |
Absolutely! All work done bye The Grout Expert is 1-year warranty. (Even after 1-year, please call us!) |