FREQUENTLY ASKED QUESTIONS
What Would You Like to Know?
WARRANTY
We offer a warranty of one year on our work, including materials and labor. If you're not happy with the results after we leave, we'll come back to make it right. We also have excellent, close relationships with leading grout, tile, and stone manufacturers, and are happy to contact them on your behalf in the event of a customer service question.
JOB DURATION
In order to minimize disruption to your schedule and home life, we strive to complete each repair, cleaning, or sealing job within one day. We usually start our work early in the morning so we can finish everything- including, a spotless cleanup by the time you're ready to start preparing dinner.
LICENSE & INSURANCE
As a professional grout, tile, and stone service company, we are licensed, bonded, and insured. We also have a contractor's license (California license #832112) and carry liability insurance.
Experience and Reference
We have been in business since 1999, serving thousands of customers throughout the San Francisco Bay Area and Orange County, California. Prior to starting The Grout Expert and developing our own unique approaches to enhancing grout, tile, and stone, we gained valuable, and practical experience working for other grout businesses. Learn more about us.
We'll be glad to provide references for residential and commercial work that we've done. Just contact us and we'll be glad to connect you with one of our many satisfied customers. Read our testimonials online for some immediate information.